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AI support triage

Triage inbound support messages: an agent answers the common questions and escalates the tricky ones to your team. Build it on SINNON with hosted AI agents you can watch work, live transcripts, and flat pricing. Free to start.

Pricing: AI support triage on SINNON, €19.00 per month.

Let AI handle the routine questions and route the rest to a person.

Triage inbound support messages: an agent answers the common questions and escalates the tricky ones to your team.

How the workflow runs

  1. A message lands in your support channel or inbox.
  2. An agent reads it and decides if it can answer or should escalate.
  3. Routine questions get an instant, on-brand reply.
  4. Anything sensitive is handed to a human with the context attached.

Apps this template uses

Slack · Gmail · Notion

The result

Faster replies, fewer repeat questions, and a human always in the loop for the hard ones. Every run streams into a live console and is stored as a transcript you can replay.

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Build it on the automation canvas, browse all templates, or see pricing.

Machine-readable index: llms.txt · llms-full.txt · sitemap.xml